GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Thermador Appliance Repair in Matthews, NC
Same-day Thermador repair from Star Appliance Repair.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Thermador service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Thermador qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your high-end Thermador appliances in Matthews require expert attention, Star Appliance Repair is your trusted local provider. We understand the intricate engineering and premium performance that Thermador is known for, and our trained technicians are adept at diagnosing and resolving issues specific to these sophisticated units. From range ignitions that won't light to refrigerators struggling to maintain optimal temperatures, we bring a meticulous approach to every repair. Our service extends across Matthews, including homes in Providence and Lake Park, where discerning homeowners often select Thermador for its blend of professional-grade features and elegant design. We also service a range of other premium brands, ensuring that your entire kitchen runs seamlessly. Understanding that appliance issues can disrupt your daily routine, we offer same-day and emergency services to address critical problems promptly. Our commitment to transparency means you'll receive a clear explanation of the issue and a straightforward quote before any work begins, with the service call fee applied to your approved repair. Additionally, Star Appliance Repair is equipped to handle the unique demands of commercial and restaurant kitchen appliances, ensuring businesses can rely on us for their essential equipment.
Updated
Our trucks & technicians
Common Thermador appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling
Your refrigerator or freezer may not be reaching or maintaining the set temperature. This can manifest as food spoiling prematurely or ice cream not staying frozen. You might notice the compressor running constantly without cooling the interior.
Leaking water
You may find standing water under or around your appliance. This issue can be caused by a clogged defrost drain, a faulty water inlet valve, or damaged seals. Persistent leaks can lead to water damage on your flooring.
Unusual noises
Strange sounds like grinding, buzzing, or knocking can indicate a problem. These noises might stem from a worn-out fan motor, a failing compressor, or an issue with the ice maker assembly. Pay attention to when the noise occurs.
Burner not igniting
One or more gas or electric burners on your cooktop or range may fail to ignite or stay lit. This can be due to faulty igniters, clogged burner ports, or issues with the gas supply or electrical ignition system.
Dishwasher not cleaning
Dishes emerge from the dishwasher still dirty, with food particles or residue. This could be due to blocked spray arms, a malfunctioning wash pump, insufficient water temperature, or improper detergent usage.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smoke or burning smell
If you notice smoke emitting from your appliance or a distinct burning odor, immediately unplug the unit and do not attempt to use it. This indicates a potentially serious electrical or mechanical failure.
Significant water pooling
A large amount of water accumulating around the appliance, beyond a minor drip, could signify a major leak or blockage. Shut off the water supply to the appliance if possible and unplug it.
Gas odor from gas appliances
If you smell gas around your gas range, oven, or dryer, evacuate the area immediately and call your gas company or 911 from a safe distance. Do not operate any electrical switches or appliances.
Specialty Thermador Service in Matthews
Premium Specialty
Thermador Appliances We Repair in Matthews
Thermador Refrigerator RepairThermador Freezer RepairThermador Dryer RepairThermador Oven RepairThermador Range RepairThermador Stove RepairThermador Cooktop RepairThermador Ice Maker RepairThermador Wine Cooler RepairThermador Commercial Kitchen Appliance RepairThermador Commercial Refrigerator RepairThermador Commercial Freezer RepairThermador Commercial Oven RepairThermador Appliance Repair
Common Thermador Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Thermador Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Thermador OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Thermador repair appointments to Matthews
We dispatch Thermador specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in repairing Thermador appliances?
Yes, Star Appliance Repair has extensive experience with Thermador appliances. Our technicians are skilled in addressing the specific complexities and high-performance features that Thermador is renowned for, ensuring your appliances are in capable hands.
How quickly can you service my Thermador appliance in Matthews?
We understand that appliance breakdowns are urgent. Star Appliance Repair offers same-day service and is available for emergency repairs 24/7, ensuring that we can address your Thermador appliance needs as quickly as possible.
What areas do you serve around Matthews?
Our service area includes Matthews and surrounding communities such as Charlotte, Concord, and Monroe. We also frequently provide service to neighborhoods like Wesley Chapel and Matthews Commercial Historic District, bringing our expertise directly to your home or business.
How does your transparent pricing work for Thermador repairs?
Our pricing model is straightforward. You'll receive a detailed estimate before we begin any work on your Thermador appliance. The initial service call fee is applied towards the total cost of your approved repair, ensuring there are no hidden charges.
What kind of warranty do you offer on Thermador repairs?
Star Appliance Repair stands behind its work. We provide a comprehensive warranty on all parts and labor for your Thermador appliance repairs, giving you peace of mind and confidence in the service you receive.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Thermador or its parent manufacturer.Thermador and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.