GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Commercial Freezer Repair in Matthews, NC
Same-day service from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your commercial freezer encounters issues in Matthews, Star Appliance Repair is your dependable local partner for swift and professional service. We understand that a malfunctioning commercial freezer can disrupt operations for businesses throughout the area, from bustling restaurants in the Matthews Commercial Historic District to eateries in Wesley Chapel. Our experienced technicians are equipped to handle a wide range of issues, ensuring minimal downtime for your valuable inventory. We service premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital, understanding the nuances of each to provide precise repairs. While our focus is on commercial units, we also handle residential appliance repairs, serving the diverse needs of homeowners across the region. Star Appliance Repair is committed to transparent pricing, meaning you'll receive a clear explanation of costs before any work begins, with the service fee applied towards your repair. We are dedicated to restoring your freezer's functionality efficiently, helping your business in this affluent community continue to thrive without interruption.
Updated
Common Commercial Freezer Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your commercial freezer may not be maintaining the set temperature, leading to potential spoilage. This could manifest as frost buildup or, conversely, no frost at all. The unit might also run constantly without achieving the desired coolness.
Excessive frost buildup
An unusual amount of frost accumulating inside the freezer indicates a potential issue with the defrost system or door seals. This can reduce efficiency and take up valuable storage space. You might notice ice forming on food items or the interior walls.
Freezer is running constantly
If your commercial freezer compressor never cycles off, it's working overtime, which is inefficient and can lead to premature component failure. This often points to a problem with temperature regulation or airflow within the unit.
Strange noises
Unusual sounds such as grinding, buzzing, or clicking from your commercial freezer can signal mechanical problems. These noises might indicate issues with the compressor, fan motor, or defrost timer.
Leaking water
A commercial freezer that is leaking water, either inside or outside the unit, likely has a clogged defrost drain or a damaged door gasket. This can create a slip hazard and indicate a problem with the unit's core functionality.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a burning odor coming from the freezer, immediately unplug the unit and call for professional service. This could indicate an electrical issue that poses a fire risk.
Significant water pooling
A large amount of water accumulating around or inside the freezer warrants an immediate service call. This might signify a major leak or a severely blocked drain line that needs prompt attention.
Commercial Freezer Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable commercial freezer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance Repair or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
Insignia
Magic Chef
Hisense
Danby
GE Monogram
Frequently Asked Questions
How quickly can Star Appliance Repair service my commercial freezer in Matthews?
We offer same-day service and 24/7 emergency availability for commercial freezer issues in Matthews. Our goal is to address your needs promptly, minimizing any disruption to your business operations. Weekend service is also available to accommodate your schedule.
What brands of commercial freezers do you service?
Star Appliance Repair services a variety of premium commercial freezer brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. Our technicians have the expertise to diagnose and repair issues across these manufacturers.
What are your qualifications for commercial freezer repair?
Our team consists of experienced technicians dedicated to professional appliance repair. We stay updated on the latest repair techniques to ensure effective service for your commercial freezers. We focus on providing reliable repairs to keep your business running smoothly.
How does your transparent pricing work for commercial freezer repairs?
We practice transparent pricing for all our services, including commercial freezer repair. You will receive a clear explanation of the service call fee and any potential repair costs before we begin. This fee is applied to the overall repair cost, ensuring you know what to expect.
Which areas of Matthews does Star Appliance Repair service?
Star Appliance Repair provides commercial freezer repair services across Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also serve nearby cities such as Charlotte and Monroe.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.