GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Oven Repair in Matthews, NC
Same-day service from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair provides expert oven repair services to the residents of Matthews, NC. As a trusted local business, we understand the importance of a functioning oven, whether for everyday family meals or special occasions. Our experienced technicians are equipped to handle a wide range of oven issues, ensuring your appliance is restored to optimal performance. We service premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital, catering to the discerning tastes often found in areas like Providence and Wesley Chapel. Our commitment to transparency means you’ll receive clear, upfront pricing for any oven repair needed, with the diagnostic fee always applied to the completed service. This approach ensures there are no surprises, just reliable service you can count on. We also extend our professional repair services to commercial kitchens and restaurants throughout the region. Star Appliance Repair is dedicated to providing prompt and efficient service, helping to keep your kitchen running smoothly.
Updated
Common Oven Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven not heating
The most common oven issue is the inability to reach or maintain the desired temperature. This can manifest as food taking much longer to cook or not cooking through at all. Even if the oven appears to be on, the lack of proper heating indicates a significant problem.
Uneven cooking or temperature fluctuations
If your oven heats but cooks food unevenly, with some parts burning while others remain undercooked, it suggests a problem with heat distribution. Temperature fluctuations, where the oven cycles too hot or too cold, also point to internal issues with the heating elements or thermostat.
Oven not turning on
An oven that fails to power on at all, with no lights or sounds, could be related to electrical supply issues or a failed internal component like the igniter or electronic control board. Ensure the circuit breaker is on and that the oven is properly plugged in.
Broiler not working
The broiler function is crucial for many cooking tasks. If your broiler element is not engaging or providing sufficient heat, it could be due to a faulty heating element, a problem with the selector switch, or an issue with the oven's control system.
Oven door issues
Problems such as a door that won't close properly, won't lock for self-cleaning, or is difficult to open can be frustrating and sometimes pose a safety hazard. These issues might stem from damaged hinges, latch mechanisms, or electronic door lock components.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell with smoke
If you detect a strong burning smell accompanied by visible smoke when using your oven, turn it off immediately and unplug it. This could indicate an electrical short or a serious component failure that requires professional attention.
Gas leak on gas ovens
For gas ovens, any smell resembling rotten eggs or natural gas is a critical safety concern. Do not operate any electrical devices or light switches. Leave the area immediately and call your gas company or emergency services from a safe distance.
Oven Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable oven repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Oven Repair Issues We Fix in Matthews
Not reaching set temperature
Burners not igniting
Uneven baking or cooking
Self-clean not working
Control panel error codes
Gas smell or igniter issues
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance Repair or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
GE Profile
Bertazzoni
BlueStar
Insignia
Magic Chef
Hisense
Danby
GE Monogram
Frequently Asked Questions
How quickly can Star Appliance Repair service my oven in Matthews?
We understand that an oven malfunction can disrupt your household. That’s why we offer same-day service and can schedule emergency appointments 24/7. Our team is also available for weekend service, ensuring you get the help you need, when you need it, throughout Matthews and surrounding areas.
What brands of ovens do you service?
Our technicians are experienced in repairing a variety of high-quality oven brands. We commonly service Cove, Smeg, Marvel, Speed Queen, and Capital ovens. If you have a different premium brand, please contact us to confirm if we can assist with your specific model.
How experienced are your oven repair technicians?
Our team consists of highly trained and experienced technicians dedicated to providing professional appliance repair. While we do not hold specific factory certifications for every brand, our extensive hands-on experience with various oven models ensures we can accurately diagnose and effectively repair most issues.
How does your transparent pricing model work for oven repairs?
We believe in clear and upfront pricing. When you schedule an oven repair, we provide a transparent service-call quote. This diagnostic fee is then applied towards the total cost of the repair once you approve the work. You’ll know the full price before we begin any service.
Which areas of Matthews does Star Appliance Repair service?
Star Appliance Repair proudly serves all of Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte and Monroe to ensure broader coverage for our valued customers.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.