GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Ice Maker Repair in Matthews, NC
Same-day service from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your ice maker in Matthews stops producing those perfectly chilled cubes, Star Appliance Repair is here to help. We understand that a reliable ice supply is essential, whether for everyday use or entertaining guests, especially in a community like ours, known for its upscale homes and vibrant atmosphere. Our team of experienced technicians provides prompt and professional ice maker repair services throughout Matthews and surrounding neighborhoods like Wesley Chapel and Providence. We pride ourselves on transparent pricing, meaning the diagnostic fee is always applied toward your repair cost, ensuring you know the full picture before we begin any work. We service a range of premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, offering expert service to keep your appliances running smoothly. Beyond residential needs, we also service commercial and restaurant kitchen appliances. Let Star Appliance Repair restore your ice maker's function with efficient, reliable service you can count on, right here in the heart of Mecklenburg County.
Updated
Common Ice Maker Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice maker not producing ice
The most common issue is a complete halt in ice production. This can be due to various internal problems, from a simple frozen water line to more complex component failures. We'll diagnose the exact reason your ice maker has stopped making cubes.
Ice cubes are small or hollow
If your ice maker is producing ice, but the cubes are oddly shaped, small, or hollow, it often indicates a problem with the water supply or temperature regulation. This can affect the efficiency and quality of the ice produced.
Ice maker is noisy
Unusual noises, such as grinding, buzzing, or rattling, can signal mechanical issues within the ice maker. These sounds might point to a failing motor, a clogged water line, or other internal component problems that need professional attention.
Ice tastes or smells bad
Off-tasting or odorous ice usually stems from a dirty ice bin, a contaminated water filter, or issues with the water line itself. Regular maintenance and prompt cleaning can often resolve these taste and odor problems.
Water leaks from the ice maker
Any water leakage around your ice maker should be addressed promptly to prevent water damage. This symptom often points to a faulty water inlet valve, a cracked line, or a drainage issue that requires immediate repair.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Significant water leakage
If you notice a substantial amount of water pooling around the ice maker or appliance, turn off the water supply to the unit and call for professional service immediately to prevent further damage.
Electrical burning smell
A burning smell emanating from the ice maker or its power source is a serious safety concern. Discontinue use, unplug the appliance if safe to do so, and contact a qualified technician right away.
Ice Maker Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable ice maker repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance Repair or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
Marvel
GE Profile
Insignia
Magic Chef
Hisense
Danby
GE Monogram
Frequently Asked Questions
How quickly can Star Appliance Repair service my ice maker in Matthews?
We offer same-day service for urgent ice maker issues in Matthews. Our technicians are available 24/7, including weekends, to ensure you get fast assistance when you need it most. Simply give us a call, and we'll schedule a convenient time for your repair.
What brands of ice makers do you service?
We are experienced in repairing a variety of premium ice maker brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. Our technicians are trained to handle the specific needs of these manufacturers, ensuring quality repairs for your appliance.
Are your technicians experienced and certified?
Our team consists of highly experienced appliance repair professionals dedicated to providing top-notch service. While we don't hold specific factory certifications, our extensive hands-on experience with various brands ensures we can effectively diagnose and repair your ice maker.
How does your pricing work for ice maker repairs?
We believe in transparent pricing. Our service call fee is clearly communicated upfront and is always applied to the total cost of your repair if you proceed. You'll receive a detailed estimate before any work begins, with no hidden fees.
Which neighborhoods in Matthews do you serve?
Star Appliance Repair proudly serves all of Matthews, including areas like Lake Park and Wesley Chapel. We also extend our services to nearby cities such as Charlotte and Monroe to assist a wider range of customers.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.