GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Commercial Kitchen Appliance Repair in Matthews, NC
Same-day service from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For commercial kitchen appliance repair needs in Matthews, North Carolina, Star Appliance Repair is your dedicated local service provider. We understand that in a bustling area like Matthews, where affluence is notable with a median household income of [price varies],075, your commercial kitchen equipment must operate flawlessly. Our experienced technicians are equipped to handle repairs for a range of professional-grade appliances, including those from premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital. Whether you're located near Wesley Chapel or in the heart of the Matthews Commercial Historic District, our team is ready to respond promptly. We pride ourselves on transparent pricing, meaning the service call fee is applied directly to your repair, ensuring you know the cost upfront with no hidden surprises. While our focus is on commercial establishments, we also provide reliable service for residential appliances throughout the area. Trust Star Appliance Repair to keep your essential kitchen machinery running smoothly.
Updated
Common Commercial Kitchen Appliance Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling
Your commercial refrigeration unit is not maintaining the set temperature, potentially leading to spoilage. This could manifest as inconsistent cooling or a complete failure to chill. Prompt attention is crucial to prevent significant losses.
Leaking water
Water is pooling around the base of your commercial appliance, such as a dishwasher or refrigerator. This may indicate a clogged drain line, a damaged seal, or a compromised water hose. Addressing leaks quickly prevents water damage and slip hazards.
Appliance not starting
Your commercial oven, fryer, or other essential equipment fails to power on when activated. This could be due to an electrical supply issue, a faulty control board, or a tripped safety switch. A non-functional appliance can halt kitchen operations.
Unusual noises
The appliance is making strange sounds like grinding, rattling, or excessive humming. These noises often signal internal mechanical problems, such as worn bearings, loose components, or motor issues. Ignoring them can lead to more severe damage.
Temperature fluctuations
Commercial ovens or refrigerators are showing unstable temperature readings, swinging wildly above or below the set point. This often points to a malfunctioning thermostat, a faulty heating element, or issues with the unit's airflow system.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke emanating from your appliance, turn it off immediately and disconnect power if safely possible. This could indicate an electrical fire hazard or overheating components.
Significant water leakage
A substantial and uncontrolled flow of water from an appliance can cause severe property damage and create hazardous conditions. Shut off the water supply to the appliance if possible and evacuate the area if the leak is widespread.
Gas odor from gas appliances
If your commercial gas range, oven, or fryer emits a strong smell of gas, do not attempt to operate any electrical switches or lights. Ventilate the area by opening windows and doors, and leave the building immediately. Contact your gas company or emergency services from a safe distance.
Commercial Kitchen Appliance Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable commercial kitchen appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Commercial Kitchen Appliance Repair Issues We Fix in Matthews
Walk-in cooler/freezer temperature fluctuations
Commercial refrigerator compressor failure
Ice machine not producing ice
Commercial dishwasher drainage issues
Oven temperature calibration
Fryer thermostat failure
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance Repair or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
Insignia
Magic Chef
Hisense
Danby
GE Monogram
Frequently Asked Questions
How quickly can Star Appliance Repair service my commercial kitchen appliance in Matthews?
We offer same-day service for urgent commercial appliance issues. Our team is also available 24/7, including weekends, to minimize downtime for your business. When you need immediate assistance, we strive to be there as soon as possible.
What brands of commercial kitchen appliances do you service?
Star Appliance Repair services a variety of high-end commercial brands. Our expertise includes appliances from Cove, Smeg, Marvel, Speed Queen, and Capital. We are familiar with the intricacies of these premium manufacturers to ensure a quality repair.
Is Star Appliance Repair experienced and professional for commercial work in Matthews?
Our technicians are experienced professionals trained to handle commercial appliance repairs. We focus on delivering reliable service and ensuring your equipment is functioning correctly. We are committed to providing effective solutions for your business needs.
How does your transparent pricing model work for commercial repairs?
We operate with a transparent pricing model. This means the initial service-call fee is applied directly towards the cost of your repair. You will receive a clear quote for the necessary work before any repairs begin, ensuring no unexpected charges.
Which areas of Matthews does Star Appliance Repair service for commercial appliances?
Star Appliance Repair provides commercial appliance repair services throughout Matthews. We also extend our services to nearby areas including Charlotte and Monroe. If you are in neighborhoods like Lake Park or Providence, we are ready to assist.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.