GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Viking Appliance Repair in Matthews, NC
Same-day Viking repair from Star Appliance Repair.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Viking service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Viking qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For residents of Matthews, NC, Star Appliance Repair offers expert service for your high-end Viking appliances. We understand the intricate workings of Viking’s premium line, from their professional ranges to sophisticated refrigeration systems, ensuring that your investment is maintained with the utmost care. Our team comprises experienced technicians dedicated to providing reliable repairs for Viking and other discerning brands like Cove, Smeg, Marvel, and Speed Queen. We pride ourselves on a transparent pricing model, where our service call fee is fully applied to your repair, meaning you only pay for the work needed to restore your appliance. We’re committed to serving the upscale communities around Matthews, including homes in Providence, providing the prompt, professional attention your luxury appliances deserve. Whether you're a home chef relying on your Viking range daily or a business owner with commercial kitchen equipment, our skilled technicians are equipped to handle a wide array of repair needs with efficiency and precision.
Updated
Our trucks & technicians
Common Viking appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Range not heating
The burners on your Viking range may not ignite, or a specific burner might fail to reach the desired temperature. This can significantly impact your cooking capabilities and require immediate attention to restore full functionality.
Refrigerator not cooling
If your Viking refrigerator or freezer isn't maintaining the correct temperature, food safety is at risk. You might notice insufficient cooling, or the unit may be running constantly without achieving the set temperature.
Dishwasher not cleaning effectively
Your Viking dishwasher may leave food particles on dishes or fail to drain properly. Inconsistent cleaning performance can stem from various issues within the wash system, including spray arm or pump malfunctions.
Oven temperature issues
Inaccurate oven temperatures, whether too hot or too cold, can ruin meals. If your Viking oven consistently deviates from the set temperature, it could indicate a problem with the thermostat, heating element, or control board.
Ice maker not producing ice
A Viking ice maker that stops producing ice or produces very little can be frustrating. This issue often relates to water supply problems, a faulty fill valve, or a malfunctioning ice-making mechanism.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a persistent burning smell emanating from your appliance, especially if accompanied by visible smoke, immediately disconnect the power and contact a professional. This could indicate an electrical short or overheating component.
Significant water leak
A substantial water leak from any appliance, particularly refrigerators or dishwashers, should be addressed promptly. Turn off the water supply to the appliance if possible and call for service to prevent water damage.
Gas odor
If your Viking appliance uses natural gas and you detect a gas odor, do not attempt to operate the appliance or use any electrical devices. Evacuate the area and call your gas company or emergency services immediately.
Specialty Viking Service in Matthews
Premium Specialty
Viking Appliances We Repair in Matthews
Viking Refrigerator RepairViking Freezer RepairViking Dryer RepairViking Oven RepairViking Range RepairViking Stove RepairViking Cooktop RepairViking Ice Maker RepairViking Wine Cooler RepairViking Commercial Kitchen Appliance RepairViking Commercial Refrigerator RepairViking Commercial Freezer RepairViking Commercial Oven RepairViking Appliance Repair
Common Viking Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Viking Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Viking OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Viking repair appointments to Matthews
We dispatch Viking specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you service Viking appliances appliance repairs?
Yes, while we service many premium brands, our technicians have extensive experience with Viking appliances. We are familiar with the unique engineering and components that make Viking a leader in professional-grade kitchen equipment, ensuring a high level of service for your specific model.
How quickly can you repair my Viking appliance in Matthews?
We offer same-day service for urgent Viking appliance issues. Our team is also available for emergency repairs 24/7, including weekends. We strive to provide the fastest possible response to minimize disruption to your household or business.
What areas do you serve around Matthews?
We proudly serve Matthews and surrounding communities, including Charlotte, Concord, Gastonia, and Huntersville. We also extend our services to neighborhoods such as Wesley Chapel and Lake Park, ensuring local residents have access to reliable Viking repair.
How does your pricing work for Viking appliance repairs?
We operate on a transparent pricing model. The initial service call fee covers the diagnosis and is applied directly towards the cost of the repair. You will receive a clear quote before any work begins, ensuring no hidden fees and full understanding of the charges.
Do you offer a warranty on your Viking appliance repairs?
Yes, we stand behind the quality of our work. All repairs performed by Star Appliance Repair are backed by our comprehensive warranty, providing you with peace of mind that your Viking appliance is fixed correctly and built to last.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Viking or its parent manufacturer.Viking and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.