GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Appliance Repair in Matthews, NC
Same-day service from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your trusted local partner for professional appliance repair services throughout Matthews, NC. Our experienced technicians are dedicated to restoring your essential home appliances to optimal working condition, ensuring your household runs smoothly. We understand the importance of reliable appliances, especially in a community like Matthews, known for its vibrant neighborhoods such as Providence and Lake Park, and its proximity to Charlotte. Whether you're facing a malfunctioning refrigerator or a dryer that won't heat, we provide prompt and efficient service. We handle repairs for premium brands including Cove, Smeg, Marvel, Speed Queen, and Capital, treating each appliance with the care it deserves. Our commitment extends to serving commercial kitchens as well, recognizing the diverse needs of businesses in the area. At Star Appliance Repair, we believe in transparent pricing, meaning the service call fee is clearly communicated upfront and is always applied toward your repair cost, ensuring no hidden surprises for our Matthews residents. We aim to provide peace of mind with every service call.
Updated
Common Appliance Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your refrigerator or freezer may not be maintaining the set temperature, leading to food spoilage. This can manifest as a lack of cold air circulation or inconsistent temperatures throughout the unit.
Appliance not starting
The appliance completely fails to power on, leaving you unable to use it. Check for basic power issues like a tripped breaker or a loose plug before assuming a unit malfunction.
Unusual noises
Your appliance might be making loud grinding, rattling, or buzzing sounds during operation. These noises can indicate internal component issues that require professional attention.
Leaking water
Visible water pooling around or under the appliance suggests a potential breach in the water line or internal drainage system. Prompt attention is needed to prevent water damage.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell, especially one like hot plastic or electrical wires, immediately unplug the appliance and do not use it. This indicates a serious electrical issue that needs professional diagnosis.
Significant water leakage
A large amount of water escaping the appliance can indicate a major hose failure or internal seal issue. Shut off the water supply to the appliance if possible and call for service.
Appliance Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Appliance Repair Issues We Fix in Matthews
Appliance not turning on
Unusual noises or vibrations
Error codes on display
Leaking water or fluids
Overheating or shutting off
Broken parts or components
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance Repair or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
Insignia
Magic Chef
Hisense
Danby
GE Monogram
Frequently Asked Questions
How quickly can Star Appliance Repair service my appliance in Matthews?
We offer same-day service and are available for emergency 24/7 repairs. Our team is also available for weekend service, ensuring you can get your appliance fixed when it's most convenient for you.
What brands of appliances does Star Appliance Repair service?
We specialize in repairing a range of premium appliance brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. If you have an appliance from one of these manufacturers, our technicians have the expertise to assist.
What are your technicians' qualifications?
Our technicians are experienced professionals trained to handle a wide variety of appliance repair issues. We focus on providing reliable service to ensure your appliances are repaired correctly and efficiently.
How does your pricing work for service calls?
We operate on a transparent pricing model. The initial service call fee covers the diagnostic process. We will provide you with a complete quote before any work begins, and this fee is always applied to the total repair cost.
Which neighborhoods in Matthews does Star Appliance Repair serve?
We proudly serve all of Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby areas such as Charlotte and Monroe.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.