GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Smeg Appliance Repair in Matthews, NC
Same-day Smeg repair from Star Appliance Repair.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Smeg service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Smeg qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your trusted local partner for expert Smeg appliance service throughout Matthews, NC. We understand the sophisticated engineering and unique design that Smeg appliances bring to upscale kitchens, especially in beautiful neighborhoods like Wesley Chapel and Lake Park, where high-end Smeg installations are common. Our trained technicians possess the specific knowledge required to maintain and repair these premium appliances, ensuring they function optimally for years to come. Beyond Smeg, our team is proficient in servicing a wide array of other luxury brands, including Cove, Marvel, Speed Queen, and Capital, addressing everything from routine maintenance to complex diagnostics. We pride ourselves on a transparent pricing model, where our service call fee is always applied towards the final repair cost, ensuring you receive clear, upfront information before any work begins. Whether you're in the heart of Matthews or surrounding areas like Charlotte or Concord, Star Appliance Repair is committed to delivering exceptional service for your home and commercial kitchen needs, upholding the quality and performance your Smeg appliances are known for.
Updated
Our trucks & technicians
Common Smeg appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling sufficiently
Your Smeg refrigerator or freezer may not be maintaining the correct temperature. This can manifest as food spoiling prematurely or ice cream not staying frozen. It's a common issue that can stem from various internal problems.
Oven not heating evenly
Smeg ovens might exhibit uneven heating, leading to food being undercooked in some areas and overcooked in others. This can be particularly frustrating when baking delicate items that require precise temperature control.
Dishwasher not draining
If your Smeg dishwasher fails to drain water after a cycle, it leaves standing water at the bottom. This prevents proper rinsing and can lead to odors and unsanitary conditions within the appliance.
Cooktop burner not igniting
Individual burners on your Smeg gas or electric cooktop may fail to ignite or maintain a flame. This can be due to issues with the ignition system or gas supply, rendering that specific cooking zone unusable.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell emanating from your Smeg appliance, immediately unplug it. This could indicate an electrical short or overheating component, posing a significant fire risk that requires professional attention.
Significant water leaks
Should your Smeg appliance develop a major water leak that is not contained within the unit, turn off the water supply to the appliance and unplug it. Excessive leakage can cause water damage to your home.
Specialty Smeg Service in Matthews
Premium Specialty
Smeg Appliances We Repair in Matthews
Smeg Refrigerator RepairSmeg Freezer RepairSmeg Dryer RepairSmeg Oven RepairSmeg Range RepairSmeg Stove RepairSmeg Cooktop RepairSmeg Ice Maker RepairSmeg Wine Cooler RepairSmeg Commercial Kitchen Appliance RepairSmeg Commercial Refrigerator RepairSmeg Commercial Freezer RepairSmeg Commercial Oven RepairSmeg Appliance Repair
Common Smeg Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Smeg Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Smeg OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Smeg repair appointments to Matthews
We dispatch Smeg specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you service Smeg appliances appliance repair?
Yes, Star Appliance Repair has extensive experience servicing Smeg appliances. Our technicians are knowledgeable about the specific design and technology of Smeg products, ensuring precise and effective repairs for your valuable kitchen investment.
How quickly can you service my Smeg appliance in Matthews?
We offer same-day service for urgent Smeg appliance issues in Matthews. Our team is also available for emergency 24/7 repairs and weekend appointments to ensure your appliance is back in working order with minimal disruption.
What areas do you service around Matthews?
Star Appliance Repair proudly serves Matthews and surrounding communities, including Charlotte, Concord, Monroe, and Huntersville. We also extend our services to neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence.
How does your pricing work for Smeg repairs?
We operate on a transparent pricing model. There is a service call fee for the diagnosis, which is always applied towards the total cost of the repair. You will receive a detailed quote before any work commences, ensuring no hidden fees.
Do you offer a warranty on Smeg appliance repairs?
We stand behind our work with a comprehensive warranty on all repairs. The specifics of the warranty may vary depending on the part replaced and the nature of the repair, but we ensure your satisfaction and the longevity of the service.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Smeg or its parent manufacturer.Smeg and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.