GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Jenn-Air Appliance Repair in Matthews, NC
Same-day Jenn-Air repair from Star Appliance Repair.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Jenn-Air service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Jenn-Air qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For residents of Matthews seeking expert repair for their Jenn-Air appliances, Star Appliance Repair offers professional and reliable service. While we are not trained for Jenn-Air, our experienced technicians possess a deep understanding of this premium brand, handling everything from high-end cooktops and ovens to sophisticated refrigeration units found in upscale homes throughout the area, including neighborhoods like Providence. We recognize the quality and intricate design of Jenn-Air products and are equipped to address their unique repair needs. Our commitment extends to transparent pricing; the initial service call fee is always applied towards the total cost of your repair, ensuring you know the full scope of charges upfront without any hidden surprises. This straightforward approach helps manage expectations for homeowners in Matthews and surrounding areas like Charlotte. Beyond residential Jenn-Air units, our skilled team also services commercial kitchen appliances, ensuring businesses can rely on their equipment functioning optimally. We pride ourselves on delivering prompt and efficient service, aiming to resolve your appliance issues with minimal disruption to your day.
Updated
Our trucks & technicians
Common Jenn-Air appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
The refrigerator or freezer section may not be reaching the set temperature, leading to food spoilage. This can manifest as excessive frost buildup or a lack of cold air circulation within the compartments.
Oven not heating or temperature issues
The oven may fail to preheat, not reach the desired temperature, or cycle on and off erratically. This impacts baking and roasting consistency, making it difficult to cook meals accurately.
Cooktop burner won't ignite
One or more gas or electric burners on your Jenn-Air cooktop may fail to ignite or heat up. This can be due to issues with the igniter, burner assembly, or electrical supply.
Dishwasher not cleaning effectively
Dishes may come out with food particles, streaks, or soap residue. This could indicate problems with the water spray arms, detergent dispenser, or pump system.
Unusual noises during operation
Appliances like refrigerators or dishwashers might start making loud rattling, grinding, or buzzing sounds. These noises often point to internal component issues or obstructions.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a persistent burning smell, especially accompanied by smoke, from any appliance, immediately disconnect the power and contact a professional. This indicates a potentially hazardous electrical issue.
Significant water leaks
A major leak from your refrigerator or dishwasher can cause water damage. If the leak is substantial and cannot be contained, it's best to shut off the water supply and call for service.
Specialty Jenn-Air Service in Matthews
Premium Specialty
Jenn-Air Appliances We Repair in Matthews
Jenn-Air Refrigerator RepairJenn-Air Freezer RepairJenn-Air Dryer RepairJenn-Air Oven RepairJenn-Air Range RepairJenn-Air Stove RepairJenn-Air Cooktop RepairJenn-Air Ice Maker RepairJenn-Air Wine Cooler RepairJenn-Air Commercial Kitchen Appliance RepairJenn-Air Commercial Refrigerator RepairJenn-Air Commercial Freezer RepairJenn-Air Commercial Oven RepairJenn-Air Appliance Repair
Common Jenn-Air Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Jenn-Air Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Jenn-Air repair appointments to Matthews
We dispatch Jenn-Air specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Jenn-Air appliances?
While we don't hold specific factory certifications for Jenn-Air, our technicians have extensive experience servicing a wide range of Jenn-Air models. We understand the nuances of these premium appliances and are well-equipped to diagnose and repair common issues, ensuring your Jenn-Air continues to perform at its best.
How quickly can you repair my Jenn-Air appliance?
We understand appliance issues can be urgent. Star Appliance Repair offers same-day service and can often schedule emergency appointments. We aim to provide prompt assistance to get your Jenn-Air appliance back up and running as quickly as possible.
What areas do you serve around Matthews?
We proudly serve Matthews and the surrounding communities. This includes areas like Charlotte, Waxhaw, Concord, and Gastonia, as well as neighborhoods such as Wesley Chapel, Lake Park, and the Matthews Commercial Historic District.
How does your service call pricing work?
Our pricing is transparent. There is a standard fee for the initial service call and diagnosis, which is then applied to the total cost of the repair. You will receive a clear quote before any work begins, with no hidden fees or unexpected charges.
Do you offer a warranty on your Jenn-Air repairs?
Yes, we stand behind the quality of our work. All repairs performed by Star Appliance Repair come with a warranty, providing you with peace of mind. Please contact us for specific details regarding the warranty period for your particular repair.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Jenn-Air or its parent manufacturer.Jenn-Air and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.