GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Gaggenau Appliance Repair in Matthews, NC
Same-day Gaggenau repair from Star Appliance Repair.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Gaggenau service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Gaggenau qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your dedicated partner for expert Gaggenau appliance service right here in Matthews. We understand the intricate engineering and premium quality that Gaggenau appliances represent, offering a specialized approach to ensure yours perform at their peak. Our technicians bring a wealth of experience to every service call, meticulously diagnosing and resolving issues with Gaggenau ovens, cooktops, refrigerators, and more. We also extend our professional services to other high-end brands, ensuring a comprehensive solution for discerning homeowners. Our commitment is to provide clear, upfront communication regarding all service needs, with transparent pricing that is fully applied to your approved repair. We are proud to serve homes in neighborhoods like Wesley Chapel and Providence, where exceptional appliances are a hallmark of the community. Furthermore, our skilled team is equipped to handle the demands of commercial kitchen appliances, offering the same level of expertise and reliability for restaurant and catering businesses. Trust Star Appliance Repair for efficient, knowledgeable, and professional Gaggenau appliance care in the Matthews area.
Updated
Our trucks & technicians
Common Gaggenau appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven not heating
If your Gaggenau oven fails to reach the set temperature or doesn't heat at all, it can disrupt meal preparation. This symptom can range from a complete lack of heat to insufficient temperature, making cooking unreliable.
Cooktop burner won't ignite
An unresponsive cooktop burner can be frustrating, especially when you need to cook multiple dishes. This issue might affect one or all burners, preventing them from igniting or maintaining a flame.
Refrigerator not cooling
A refrigerator that isn't maintaining its proper cool temperature can lead to food spoilage. This problem often manifests as the interior feeling warmer than it should, even with the settings adjusted.
Dishwasher not draining
If your Gaggenau dishwasher leaves standing water after a cycle, it indicates a drainage problem. This can prevent subsequent cycles from running effectively and may lead to odors.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell emanating from your appliance, especially accompanied by visible smoke, immediately disconnect the power. This indicates a serious electrical issue that requires professional attention.
Significant water leakage
For substantial water leaks that are not contained, turn off the water supply to the appliance if possible and unplug it. This prevents potential water damage to your home.
Specialty Gaggenau Service in Matthews
Premium Specialty
Gaggenau Appliances We Repair in Matthews
Gaggenau Refrigerator RepairGaggenau Freezer RepairGaggenau Dryer RepairGaggenau Oven RepairGaggenau Range RepairGaggenau Stove RepairGaggenau Cooktop RepairGaggenau Ice Maker RepairGaggenau Wine Cooler RepairGaggenau Commercial Kitchen Appliance RepairGaggenau Commercial Refrigerator RepairGaggenau Commercial Freezer RepairGaggenau Commercial Oven RepairGaggenau Appliance Repair
Common Gaggenau Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Gaggenau Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Gaggenau OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Gaggenau repair appointments to Matthews
We dispatch Gaggenau specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you service Gaggenau appliances appliance repair?
Yes, we have extensive experience with Gaggenau appliances and understand their sophisticated design and functionality. Our technicians are trained to address the specific needs of this premium brand, ensuring precise and effective repairs.
How quickly can you service my Gaggenau appliance in Matthews?
We offer same-day service for your convenience. If you need urgent assistance, our team is ready to respond promptly to get your Gaggenau appliance back in working order as soon as possible.
What areas do you serve around Matthews?
Our service area includes Matthews and extends to surrounding communities such as Charlotte, Concord, and Monroe. We also serve neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence.
How does your pricing work for Gaggenau repairs?
We offer transparent pricing for all our services. The diagnostic fee is applied towards the total cost of your repair once you approve the service. You will receive a clear quote before any work begins, with no hidden charges.
What kind of warranty do you offer on Gaggenau repairs?
We stand behind our work with a comprehensive warranty on all parts and labor. Specific details of the warranty will be provided with your service estimate, ensuring you have peace of mind with your Gaggenau appliance repair.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Gaggenau or its parent manufacturer.Gaggenau and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.