GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Appliance Repair in Matthews, NC
Star Appliance Repair serves Matthews — same-day service available.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your essential home appliances falter in Matthews, Star Appliance Repair is here to restore comfort and convenience. We are a dedicated local team serving the residents of Matthews and surrounding areas, providing professional repair services for a wide range of appliances. Whether it's a sleek Smeg refrigerator, a robust Speed Queen washer, or a specialized Capital range, our technicians have the expertise to diagnose and fix the issue efficiently. We service Cove, Smeg, Marvel, Speed Queen, and Capital appliances, among others, ensuring your kitchen and laundry rooms run smoothly. Our commitment to transparency means you'll receive clear explanations of the necessary repairs and upfront pricing, with the service call fee always applied to the completed work. We understand that appliance issues can arise unexpectedly, and we are equipped to handle repairs for commercial kitchens as well, offering reliable service across the greater Matthews area, including neighborhoods like Wesley Chapel and Providence. Our affluence tier, reflected in the area's median household income, assures us that our clients value dependable, high-quality service, which we are proud to deliver.
Updated
Services We Offer in Matthews
Our trucks & technicians
Common Appliance repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator not cooling
The most common sign is a refrigerator that isn't maintaining a cold temperature. You may notice food spoiling faster than usual or that the interior feels warmer than it should. Sometimes, the freezer may still be cold, but the refrigerator section is the issue.
Washing machine not draining
A washing machine that leaves clothes soaking wet after the cycle is likely not draining properly. You might hear the motor attempting to run but failing to expel the water. This can leave a puddle at the bottom of the drum.
Dryer not heating
If your clothes are still damp after a full drying cycle, your dryer may not be heating. You might notice that the clothes come out only partially dry or feel just warm instead of hot. The dryer drum may still tumble.
Dishwasher not cleaning effectively
Dishes emerging from the dishwasher still covered in food particles or with a cloudy film indicate a cleaning problem. This could be due to issues with water temperature, spray arm function, or the detergent dispenser.
Oven not reaching temperature
An oven that takes excessively long to preheat or fails to reach the set temperature will not cook food correctly. You may observe that baked goods are undercooked or require longer cooking times than usual.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell from appliance
If you detect a distinct burning odor emanating from any appliance, especially an oven or dryer, unplug the unit immediately and call for professional service. This can indicate an electrical issue that poses a fire risk.
Significant water leakage
Appreciable amounts of water pooling around your dishwasher, washing machine, or refrigerator could signal a serious internal leak. Turn off the water supply to the appliance and contact a repair technician promptly to prevent water damage.
Gas smell from gas appliances
For gas ovens, ranges, or dryers, any noticeable gas odor should be treated as an emergency. Leave the area immediately, do not operate any electrical devices, and call for professional assistance from a qualified technician.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Star Appliance Repair serves Matthews
Based in Fort Mill, dispatching service trucks to Matthews same-day when possible.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
About Matthews
Matthews is one of the key communities we serve in NC. Whether you live in a single-family home, condo, or operate a business, Star Appliance Repair has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Matthews area well and arrive prepared for most repairs in a single visit. We offer 24/7 emergency service for urgent breakdowns.
Brands We Service in Matthews
Why Matthews Residents Choose Star Appliance Repair
Local technicians
Same-day and next-day scheduling
transparent service-call pricing (applied to repair)
Written estimate before work starts
Genuine OEM parts for all major brands
Workmanship guarantee on every repair
Frequently Asked Questions — Matthews
What types of appliances do you repair?
We handle a comprehensive array of home appliances, including refrigerators, freezers, washers, dryers, ovens, ranges, cooktops, dishwashers, and more. Our team is experienced with various models and common issues that affect these essential household machines.
Which brands does Star Appliance Repair service?
Our technicians are trained to service a variety of premium and standard appliance brands. We have specific expertise with Cove, Smeg, Marvel, Speed Queen, and Capital appliances, ensuring your high-end or everyday units receive the care they need.
How quickly can you schedule a repair in Matthews?
We understand that appliance malfunctions can be disruptive. Star Appliance Repair offers same-day service and can also accommodate emergency 24/7 requests. We also provide convenient weekend service appointments to fit your schedule.
How does your pricing work for appliance repairs?
We believe in transparent pricing. You'll receive a clear quote after our technician diagnoses the issue. The initial service call fee is applied towards the total cost of the repair, ensuring you know the cost before we begin any work.
Which specific neighborhoods in Matthews do you serve?
Star Appliance Repair proudly serves all of Matthews, including neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte and Monroe.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.