GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Commercial Freezer Repair Services
Same-day commercial freezer repair from Star Appliance Repair — all major brands.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your trusted local partner for expert commercial freezer repair services across Fort Mill, Charlotte, Matthews, and Waxhaw. We understand that a malfunctioning commercial freezer can significantly disrupt your business operations, leading to potential food spoilage and lost revenue. Our experienced technicians are dedicated to providing prompt, reliable service to get your unit back up and running efficiently. We service a range of trusted brands including Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring that we have the expertise to handle diverse commercial refrigeration needs. Our commitment to transparency means we offer clear, upfront pricing that is applied to your repair, so you know exactly what to expect with no hidden fees. While our primary focus is commercial refrigeration, we also provide reliable repair services for residential appliances. When you choose Star Appliance Repair, you're choosing a local business committed to quality workmanship and customer satisfaction.
Updated
Our trucks & technicians
Common Commercial Freezer Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Freezer not cooling
The internal temperature of your commercial freezer may be rising, failing to keep food properly frozen. This can manifest as ice cream softening or frozen items thawing. Ensure the door is sealing correctly and check for any obstructions.
Excessive frost buildup
A significant accumulation of frost on the interior walls or evaporator coils indicates a potential issue with the defrost system. This can reduce cooling efficiency and increase energy consumption. Check that the door gasket is intact.
Freezer running constantly
If your commercial freezer's compressor runs non-stop without reaching the set temperature, it could signal a problem with refrigerant levels, thermostat, or a failing compressor. This constant operation wastes energy and puts strain on components.
Strange noises
Unusual sounds such as buzzing, humming, rattling, or grinding can point to issues with the condenser fan, evaporator fan motor, or compressor. The source of the noise can help pinpoint the malfunctioning component.
Ice or water leaking
Leaks from the freezer may indicate a clogged defrost drain, a faulty water inlet valve for ice makers, or a cracked internal water line. Pooling water can create slip hazards and damage flooring.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or electrical smoke
If you detect a burning odor or see smoke coming from the freezer, immediately disconnect power and contact us. This indicates a serious electrical issue that requires professional attention to prevent fire hazards.
Significant water flooding
A substantial water leak that is rapidly flooding the surrounding area or your establishment needs immediate attention. This could be due to a major line break or a severely blocked drain system.
Commercial Freezer Repair We Provide
Walk-in FreezerReach-in FreezerCompressorEvaporator CoilIce BuildupDefrost HeaterFan MotorThermostatRefrigerant LeakDoor SealDrain Line HeaterControl BoardFrost SensorInstallationReplacementHaul-away / Removal
Service Pricing
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
Brands We Service
Star Appliance Repair — Commercial Freezer Repair
Based in Fort Mill. Service trucks dispatched across our coverage zone.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
How quickly can you service my commercial freezer?
We offer same-day service and are available 24/7 for emergency repairs. Our team strives to respond promptly to minimize downtime for your business. Weekend service is also available to accommodate your schedule.
What brands of commercial freezers do you repair?
Our technicians are experienced in servicing a variety of commercial freezer brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We stay updated on the latest models to provide effective repair solutions.
Is your company experienced and professional?
We do not claim specific credentials like state licensing or insurance in our marketing. However, our technicians are experienced professionals dedicated to providing high-quality repair services for your commercial refrigeration needs.
How does your transparent pricing work?
We provide transparent pricing for all our services. The diagnostic fee, if applicable, is applied towards the cost of your repair. You will receive a clear quote before any work begins, ensuring no surprises.
Do you offer a warranty on your commercial freezer repairs?
We stand behind our work. While specific warranty details can vary based on the repair and parts used, we ensure all repairs are completed to a high standard. Please discuss warranty specifics with your technician.
Explore more
Nearby coverage
Other appliance services
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.