Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Jenn-Air Appliance Repair in Charlotte, NC
Same-day Jenn-Air repair from Star Appliance Repair.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Jenn-Air service-call pricing
Applied to the cost of the repair when work is done.
Jenn-Air qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
What customers say
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your dedicated partner for expert Jenn-Air appliance repair services throughout Charlotte. We understand that Jenn-Air appliances are a significant investment in your home, often found in the well-appointed kitchens of neighborhoods like Myers Park and Cotswold. Our team has extensive experience diagnosing and resolving issues with a wide range of Jenn-Air models, ensuring your high-performance appliances continue to function optimally. From ovens and cooktops to refrigerators and dishwashers, we handle it all with precision and care. Beyond residential service, we also extend our professional repair capabilities to commercial and restaurant kitchen appliances, recognizing the diverse needs of Charlotte's culinary scene. We believe in a transparent pricing model, so you'll always receive a clear explanation of costs before any work begins, with the diagnostic fee applied to your repair. Our commitment is to provide reliable, efficient service to keep your essential appliances running smoothly.
Updated
Our trucks & technicians
Common Jenn-Air appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven not heating
If your Jenn-Air oven fails to reach the set temperature or doesn't heat at all, it can significantly disrupt your cooking. This symptom can affect both electric and gas models and requires professional diagnosis to pinpoint the cause.
Refrigerator not cooling
A refrigerator that isn't cooling properly poses a risk to your food's safety. If you notice the interior is warmer than usual, or the freezer isn't keeping items frozen, prompt attention is necessary.
Dishwasher not draining
When your Jenn-Air dishwasher leaves standing water after a cycle, it indicates a drainage issue. This can be caused by clogs in the filter, pump, or drain hose, preventing proper water removal.
Cooktop elements not working
Individual burners or the entire cooktop failing to heat on your Jenn-Air range requires investigation. This could range from a faulty heating element to issues with the control board or wiring.
Ice maker not producing ice
If your Jenn-Air refrigerator's ice maker has stopped producing ice, or is producing very little, there could be several underlying issues. These might include problems with the water supply, temperature regulation, or the ice maker unit itself.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell from the appliance
If you detect a burning odor emanating from your Jenn-Air appliance, immediately unplug it and do not use it. This could indicate an electrical issue or a component overheating, posing a fire risk.
Significant water leakage
Excessive water pooling around your appliance, especially from a dishwasher or refrigerator, should not be ignored. Shut off the water supply to the unit if possible and call for service to prevent water damage.
Smoke or sparks visible
In the event that you see smoke or sparks coming from your appliance, disconnect the power immediately and do not attempt to operate it. Contact us urgently for professional assessment and repair.
Specialty Jenn-Air Service in Charlotte
Jenn-Air Appliances We Repair in Charlotte
Common Jenn-Air Issues We Fix in Charlotte
Jenn-Air Repair Pricing in Charlotte
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Charlotte
Our technicians cover the following ZIP codes in Charlotte, NC. Don't see yours? Call or book — we may still serve you.
Jenn-Air repair appointments to Charlotte
We dispatch Jenn-Air specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Jenn-Air appliance repair?
Yes, Star Appliance Repair has extensive experience servicing and repairing a wide variety of Jenn-Air appliances. Our technicians are trained to address the specific complexities of this brand, ensuring efficient and effective solutions for your home.
How quickly can you service my Jenn-Air appliance in Charlotte?
We offer same-day service appointments for urgent Jenn-Air appliance issues in Charlotte. Our team is also available for emergency 24/7 repairs and weekend service, ensuring you get help when you need it most.
What areas do you service around Charlotte?
Star Appliance Repair proudly serves Charlotte and surrounding areas, including neighborhoods like Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities such as Concord, Gastonia, Mooresville, Monroe, and Matthews.
How does your transparent pricing work?
We provide transparent pricing for all Jenn-Air appliance repairs. The initial service call fee is applied towards the total cost of the repair once you approve the diagnosis and quote. You will always know the expected cost before we begin any work.
What kind of warranty do you offer on repairs?
Star Appliance Repair stands behind our work. While specific warranty details can vary depending on the appliance and the repair performed, we ensure all our services are backed by a commitment to quality and customer satisfaction.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Jenn-Air or its parent manufacturer.Jenn-Air and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.







